Best Western Crossroads Of The Bluffs Hotel - Council Bluffs

2216 27Th Avenue, Council Bluffs, United States, 51501-6953  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Best Western Crossroads Of The Bluffs Hotel - Council Bluffs

Free Wi-Fi
Free parking
Luggage storage
24-hour

24-hour reception

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Overview

The stylish Best Western Crossroads Of The Bluffs Hotel offers non-smoking rooms in proximity to The Durham Museum, Union Pacific Railroad Museum and Lake Manawa Beach. Founded in 1975, the hotel underwent a renovation in 2000.

Located in an entertainment area with a zoo and a stadium, guests will see why Best Western Crossroads Of The Bluffs Hotel is admired by many tourists. It is about 4 km away from the center of Council Bluffs.

The property enjoys ideal location within a 10-minute drive to Eppley Airfield airport.

Rooms

There are 107 guestrooms featuring spa suite and double room equipped with a refrigerator, climate control, coffee/tea makers, an iron with ironing board and a personal safe. They feature bathrooms with a spa bathtub, a hairdryer and a shower.

Eat & Drink

Guests can eat at Texas Roadhouse and Jack Binion's Steak House, situated within a 10-minute walk of the venue.

Services

The property offers a meeting room, a business centre and a photocopier for business needs.

Relax

On-site fitness amenities include a fitness centre and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   107.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed (limited amount or weight)
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Elevator
  • Gift/Newsstand
  • Vending machines

Sports & Fitness

  • Fitness center

Services

  • Free airport shuttle
  • City shuttle service
  • Room service
  • Laundry
  • Hearing impaired services
  • Newspaper service

Dining facilities

  • Continental breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Indoor swimming pool
  • Jacuzzi

Room facilities

  • Air conditioning
  • Heating
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer

Self-catering

  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 4 may stay free of charge when using existing bedding. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Best Western Crossroads Of The Bluffs Hotel - Council Bluffs Council Bluffs location
Show big map »

Hotel Address:

2216 27Th Avenue, Council Bluffs, United States, 51501-6953

Get directions
City Center
  • Council Bluffs
    3.3 km
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    107

Rooms and availability

Best Western Crossroads Of The Bluffs photos Exterior Hotel information
King Room Smoking
Bed type: King-size bed
Check Prices
  • Air conditioning
— Less information+ More information
Room facilities
    Best Western Crossroads Of The Bluffs photos Exterior Hotel information
    King Room Non-Smoking
    Bed type: King-size bed
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities
      Best Western Crossroads Of The Bluffs photos Exterior Hotel information
      King Suite Spa Bath Non-Smoking
      Bed type: King-size bed
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Best Western Crossroads Of The Bluffs photos Exterior Hotel information
        King Room Bath Tub Disability Access
        Bed type: King-size bed
        Check Prices
        • Air conditioning
        • Bathtub
        — Less information+ More information
        Room facilities
          Best Western Crossroads Of The Bluffs photos Exterior Hotel information
          Queen Room Two Queen Beds Smoking
          Bed type: 2 King-size beds
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Best Western Crossroads Of The Bluffs photos Exterior Hotel information
            Queen Room Two Queen Beds Non-Smoking
            Bed type: 2 King-size beds
            Check Prices
            • Air conditioning
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel Best Western Crossroads Of The Bluffs Hotel - Council Bluffs Council Bluffs location
              Show big map »

              Hotel Address:

              2216 27Th Avenue, Council Bluffs, United States, 51501-6953

              Get directions
              City Center
              • Council Bluffs
                3.3 km
              Airports
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                107

              Best Western Crossroads Of The Bluffs Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Popular areas

              • City Center - 3.2 km

              Shopping areas

              Amusement

              • Lightening Bowl - 3.2 km
              • Aladdin's Castle - 4.2 km

              Historical sites

              • Kanesville Tabernacle Park - 4.3 km

              Stadiums

              Museums

              • Western Historic Trails Ctr - 2.1 km
              • Dodge House Historic General - 3.2 km
              • Squirel Cage Jail - 3.3 km

              Parks

              • Parks Recreation and Public Prop - 3.3 km
              • Manawa State Park - 4.2 km

              Universities, Institutes

              • University of Northern Iowa - 2.6 km
              • Key Real Estate - 3.2 km
              • E Q Schools of Hair Design - 3.5 km
              • Southwest Iowa Regents Rsrc - 4.4 km

              Arboretum, Green spaces, Zoos

              • Imax Theatre - 4.5 km

              Medical care and Hospitals

              • Alegent Health Mercy Hospital - 4.6 km

              Casinos

              Zoos

              • Henry Doorly Zoo - 4.5 km

              Local attractions

              • Western Historic Trails Center - 2.1 km
                3434 Richard Downing Avenue, Council Bluffs
              • Lake Manawa Beach - 2.7 km
                1100 Southshore Drive, Council Bluffs
              • Squirrel Cage Jail - 3.3 km
                226 Pearl Street, Council Bluffs
              • RailsWest Railroad Museum & HO Model Display - 2.5 km
                1512 South Main Street, Council Bluffs
              • Historic General Dodge House - 3.2 km
                605 South 3rd Street, Council Bluffs

              Near the hotel

              • Horseshoe Council Bluffs - 790 m
                2701 23 Ave, Council Bluffs
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  11 am
                • Number of rooms:
                  107
                Hotels nearby
                Omaha Travelodge
                2 stars
                13 km

                Best Western Crossroads Of The Bluffs Reviews

                Guest reviews are submitted by our customers after their stay at Best Western Crossroads Of The Bluffs

                Average guest rating

                5.8out of 10
                Guest rating
                Based on 21 reviews

                Guest reviews

                • Older travelers
                  9.6

                  Location and cost.

                  The bathroom wasn't clean and the shower didn't operate properly flooding the bathtub as you showered.

                • Family with children
                  6.6

                  The location to the Omaha Zoo was very convenient and the motel provided a shuttle to take you to the zoo and any other place we wanted and this is a plus when in an unfamiliar city.

                • Family with children
                  7.0

                  The staff was very friendly and helpful with any questions we had. The breakfast in the morning was great!! The bathrooms were a good size which made getting ready with young children easier and the beds were very comfortable.

                  I knew the hot tub was down for remodeling but when we jumped in the indoor pool it was freezing!!! Indoor pools should not be cold. That took a lot of fun out of the trip knowing that it wasn't any fun to swim when we got back to the motel.

                • Group of friends
                  3.2

                  The pool was nice

                  The key cards didn't work, we ended up with 6 of them. The hot tub was closed, which looked like it had been closed for a very long time. The hallways were hot and smelled like smoke. No elevators. Not enough towels at pool. Housekeeping spoke no English & therefore couldn't help even getting to an ice machine. The repairs of the restrooms by front desk made you walk around looking for another. The staff was there, but not out of the way friendly. My son's restroom in his room smelled like sewage. I would not recommend this hotel to anyone. We take many long weekend trips and will not stay in Best Western again.

                • Family with children
                  10.0

                  We all loved the pool - the pool area was warm and clean with plenty of clean towels available. My husband and I loved that the fitness area was clean and cool with great equipment (could use some free weights but there isn't a lot of room). The beds were comfy and the air conditioner worked well - and we were happy that there was a refrigerator to use.

                  While the complimentary breakfast offered a lot of variety and for the most part was excellent - we were not fond of the scrambled eggs which lacked taste and color - almost tasted like powdered eggs! Also, everyone loves waffles (you get to make your own) but there's only one machine so everyone had to wait in line quite a bit - 3 minutes per waffle which in a line of 10 people or so gets to be a long wait - can you afford another waffle maker?

                • Group of friends
                  6.4

                  Okay for the money. Never had enough towels in room and room wasn't cleaned our second day there.

                • Group of friends
                  7.4

                  Proximity to the airport.

                  The air conditioner in one of the rooms was pretty noisy. Other than that, the group had not complaints.

                • Family with children
                  10.0

                  Great location, clean rooms and friendly staff!!! :-)

                  I wish the hot tub was in service. It was closed due to remodeling. Also neighbors next door had their television volume up too high!!!

                • Family with children
                  9.4

                  The hotel did not have our reservation but they were very helpful in accommodating us.

                  The hotel did not have our reservation from Booked.net. Luckily, there were rooms available that they were able to give us. It is not a good feeling after traveling all day and then find out when you are checking in that they didn't have our reservation.

                • Older travelers
                  6.2

                  Easy to find, quite rooms, nice room, check in and out was fairly fast.

                  Very expensive for a one night stay at a Best Western, $160.00 per night plus taxes. Some restrooms were closed, spa/wirlpool closed. Needed more than one waffle machine for this size hotel for breakfast. Coffee pot in room but no coffee. I have stayed in Best Western before, but will pass by this one next time.

                • Family with children
                  3.2

                  hair on the night stand, stuff on the walls, crumbs in the bed, bath tub stained or dirty blow dryer disgusting, wires hanging out in the hallway, weight room locked, pool freezing, air conditioning didnt blow cold air.there was 4 of us only 3 towels 2 washcloths requsted more got one stains on pillows, the only thing nice was the tv. We were suppose to stay 2 days left early after the first night after being so disgusted in my life. will never chose best western again

                  everything was horrible I want my money back

                • Older travelers
                  7.4

                  Pool, quiet,comfortable room, breakfast.

                  No elevator, hot tub closed.

                • Single
                  8.8

                  Cheaper than Omaha hotels and convenient for the Warren & Charlie show on May 5th across the river in Omaha.

                  Clean, convenient location, quiet, friendly helpful staff. I liked the Google driving directions available for Borsheims on Friday night and the B-H shareholders meeting on Saturday.

                • Family with children
                  7.8

                  When we checked in the coffee pot in our room had not been emptied from the last guest. The hotel personnel were very prompt in replacing it with a clean unit and apologized for the inconvenience. I also asked for an extra filter for regular coffee and that was provided as well. The pool was recently remodeled and it was very nice! The water was warm and everything was clean.

                  The information in the confirmation email said the pool would be closed through 02/15 for remodeling. I called on the 14th to make sure it would be open for my stay on the 18th. I was told it would be open on the 15th. That was great. But, there was no mention of the hot tub/spa being closed, and no one mentioned this, either in writing or when I called. I think when anyone makes reservations, amenities that are shown on the website that won't be available during their stay should be made known to the guest. Part of a reasonable price for a stay is based on the amenities and when you arrive expecting certain amenties and then they aren't avaliable it reflects poorly on the hotel. When we used the pool there were no towels as stated in our room so I had to go to the front desk to get some. The distance from our room to the front desk was very far.

                • Family with children
                  8.8

                  Beds were comfortable and we received extra towels within 10 minutes of requesting them. Extra personal items (toothbrush!!) were also available.

                  The pool and spa were closed for remodeling.

                How to reach hotel

                hotel Best Western Crossroads Of The Bluffs Hotel - Council Bluffs Council Bluffs location
                Show big map »

                Hotel Address:

                2216 27Th Avenue, Council Bluffs, United States, 51501-6953

                Get directions
                City Center
                • Council Bluffs
                  3.3 km
                Airports
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  11 am
                • Number of rooms:
                  107